Need financial help?
你并不孤单. Learn about our dedicated Customer Assistance Team that’s ready to help.
If you've experienced financial hardship, you may qualify for assistance with your energy bill. See the local organizations and 新 resources that are available.
211 connects you with trained and supportive professionals who can provide assistance and more information about public and private health and human services.
的 Emergency Home Energy Assistance for the Elderly Program (EHEAP) assists low-income households, with at least one person age 60 and older, when the households are experiencing a home energy crisis.
FEMA - Emergency Food and Shelter Program (EFSP)
的 Emergency Food and Shelter Program was created by Congress to help meet the needs of hungry and homeless people throughout the United States and its territories by allocating federal funds for the provision of food and shelter.
Where to Find Help in Florida
This publication provides an overview of the Florida Public Service Commission and an explanation of assistance available to consumers for utility-related issues. It also includes general information about the state's electric and gas utilities and helpful conservation tips.
TTY for the hearing-impaired
的 Customer Care Department is equipped with a TTY device (special text telephone equipment for customers with hearing and/or speech disabilities). Customers requesting this service can call 711 (仅TTY).
Special Needs Registry
In addition to 坦帕电's 医学观察。 program, we encourage our special-needs customers to pre-register with their county's response team that provides aid to persons who require special assistance during evacuations and sheltering because of physical, mental or sensory disabilities.
For more information, please call the special-needs registry in your area:
813-272-5900 (Hillsborough County)
727-464-3800 (Pinellas County)